Lost Data Recovery Services

VMware and Virtual Machines

Specialists in data recovery in virtual environments (VMware, Hyper-V). Confidential forensic recovery of datastores, snapshots and virtual disks.

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Data recovery in virtual environments

Data recovery in virtual environments is Datarestore's specialized service for highly complex scenarios. When data recovery in virtual environments becomes necessary, our forensic engineers work on the structure of servers such as VMware vSphere (ESXi), Microsoft Hyper-V, Proxmox VE, Citrix XenServer, Nutanix AHV and KVM, ensuring the integrity of the encapsulated logical volumes.

Virtualized environments are the backbone of IT infrastructure in modern corporations. However, due to their multi-layered architecture — in which virtual file systems run encapsulated within physical file systems — a single logical or hardware failure can take dozens of servers offline at the same time.

Datarestore is a cutting-edge specialist in data recovery in virtual environments and private clouds. We have proprietary reverse engineering tools capable of parsing (analytical reading) and structurally rebuilding complex logical volumes, extracting data directly from the raw blocks of the media, even when the hypervisor loses the datastore mount point.

Reverse engineering and data recovery in virtual environments

Our team specializes in reading and interpreting the internal structures of VMs, identifying damaged volumes and rebuilding data even in cases of severe corruption or ransomware attacks. On servers that use hardware or software RAID, we also diagnose the array before extracting the VMs, ensuring the complete integrity of the files.

We work with virtual machines in enterprise environments and critical servers, where time and confidentiality are essential. That is why we maintain infrastructure with a class 100 cleanroom, security protocols and dedicated environments to analyze physical disks, hosts and VMs together.

With extensive experience in data centers, virtualized backup systems and granular recovery, Datarestore delivers a complete solution — from the initial diagnosis to exporting the recovered files to new secure environments.

Reverse engineering and data recovery in virtual environments

Situations we handle

VMware and Virtual Machines: most common cases

Reconstruction of corrupted VMDK, VHD, VHDX and QCOW2 files
Forensic recovery of accidentally deleted virtual machines
Merging and repair of failed or incompatible snapshots (delta files)
Decryption and data extraction after ransomware attacks
Granular recovery of files (FLR) and databases inside the VM
Recovery of storage systems and datastores with multiple inaccessible VMs
Work on hosts with hardware or software RAID failures (LVM/mdadm)
Reconstruction of virtual machines that won't boot (Guest OS not working)
Recovery of instances corrupted after cloning or export
Structured extraction on NTFS, EXT4, XFS, ZFS and ReFS file systems

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Frequently asked questions

FAQ – VMware and Virtual Machine Data Recovery

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Is it possible to recover data from a corrupted virtual machine?

Yes. Datarestore uses proprietary engineering tools to structurally rebuild corrupted virtual disk files, including VMDK (VMware), VHD/VHDX (Hyper-V), QCOW2 and other virtualization containers.

What are the main problems that affect virtual machines?

The most frequent critical scenarios involve accidental deletion, corrupted metadata tables, catastrophic failures in snapshot chains, ransomware attacks at the datastore level, errors during export/cloning or physical failures in the host hardware (storage/server).

Which platforms do you support?

Our expertise covers VMware vSphere (ESXi), Microsoft Hyper-V, Proxmox VE, VirtualBox, Citrix XenServer, Nutanix AHV and KVM, providing technical support for complex corporate virtualization environments.

Do I need to send the complete server?

It is not mandatory. Often, extracting the physical disks that make up the array (RAID/SAN/NAS) is enough for the diagnosis. Our technical team provides precise guidance on how to disassemble and ship them safely.

Do you recover individual files inside the VM?

Yes. Using the File Level Recovery (FLR) technique, we access the internal file system structure of the virtual machine to extract specific files and folders, with no need to rebuild or boot the entire VM.

How long does the recovery process take?

Timeframes vary according to the complexity of the failure, the data density and the number of disks. The expert diagnosis is completed within 24 business hours, while structured recovery can take 3 to 10 days, depending on the extent of the logical damage.

Is it possible to recover VMs affected by ransomware?

Yes. We apply reverse engineering techniques to work around partial encryption or rebuild the integrity of VMFS/NTFS/EXT4 volumes, extracting intact data even when the virtualization environment is down.

Is the confidentiality of my VM's data guaranteed?

Yes. We handle all client infrastructures under an absolute confidentiality protocol. The process is carried out in a technically isolated environment, with non-disclosure agreements and strict security policies.

Do you serve companies throughout Brazil?

Yes, we have nationwide logistics to receive media via specialized courier, as well as in-person service at our offices in Santa Catarina and Paraná.

Do you recover VMs running Linux operating systems?

Yes. We have full command of Linux guest operating systems (Ubuntu, Debian, CentOS, RHEL) and structured support for complex file systems such as EXT4, XFS, ZFS, JFS and ReFS, ensuring data integrity at the VM's internal partition level.

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Our Specialties

Datarestore provides hard drive data recovery, SSD, RAID server and network storage recovery services

Testimonials

Complete satisfaction from companies that trusted our data recovery services

5,0

EXCELLENTBased on 80 reviews on

Google

Ju Suzim da RosaPosted on

Google

Foram muito ágeis, prestativos e competentes. Nos auxiliaram em um momento muito delicado com dados importantes.
Esperamos não precisar mais dos serviços kkk, mas sempre indicaremos e procuraremos caso necessário.

catia barcaroloPosted on

Google

foi muito bom contar com o serviço dessa empresa. Eficiente e muito atenciosos. Até finalizar todo procedimento recebi o maior suporte.
experiência positiva

Gerson CardosoPosted on

Google

Meu HD tinha parado de funcionar, tendo apresentado pequenas falhas algumas semanas/dias antes! Ele ligava e não iniciava no meu computador...
Como já tinha feito um serviço com eles em 2/2023, mandei logo para a empresa. Em menos de 20 dias, todos os meus dados foram recuperados e já tenho acesso a tudo que eu tinha.
Simplesmente sensacional. Recomendo para todos!

Donkey Kong Country - The TrilogyPosted on

Google

Atendimento muito bom.
Comprometimento com o cliente.
Trabalho muito bem executado.
Bryan um excelente profissional.
Nenhuma reclamação.

Andréia CamargoPosted on

Google

Meu HD realmente estava ruim! Era de 2010 e passou por uma queda durante um incêndio. Conseguiram recuperar meus dados mais importantes em um tempo bom (devido ao tamanho do problema). Recomendo para todos!

Vanessa KleisPosted on

Google

Atendimento excelente, eu só tenho a agradecer toda a atenção e dedicação! Havia corrompido meu HD com a minha vida dentro 😔 estava desesperada e a equipe da Datarestore, conseguiram recuperar todos os meus arquivos!!! Muito muito muito obrigada ❤️❤️

Nova EngevixPosted on

Google

Empresa excelente, ótimo trabalho, 100% dos dados recuperados.

Patricia SkviraPosted on

Google

Empresa muito séria. Atendimento pelo Braian foi excelente, muito prestativo e competente. Resolveram o meu problema. Super indico.

Luciane TristãoPosted on

Google

Perdi todo meu servidor do escritório. O HD foi formatado e mesmo assim a equipe da DATARESTORE conseguiu todo o banco novamente. Equipe maravilhosa, atendimento exemplar. Cumprem o que prometem, inclusive no horário para retorno e atendimento. Indicação 1.000%. Plano Consult Contabilidade.

Good service, speed, flexibility and commitment to the data recovery work provided.

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DATARESTORE DATA RECOVERY BRAZIL

We offer recovery of lost files from hard drives on all systems: Windows, Macintosh, Linux, RAID, VM, NTFS, LVM, VMFS, VMDK, Novell, BSD and Sun Solaris.

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